Frequently Asked Questions
Answers for retailers and customers
Clear answers to common questions about the platform model, pricing, payments and usability.
Is CODE-Bot a mobile application?
No. CODE-Bot primarily operates through WhatsApp for maximum simplicity and accessibility.
Does CODE-Bot charge commission on orders?
No. CODE-Bot follows a zero-commission model.
Who receives customer payments?
Payments are transferred directly to the retailer’s registered bank account.
Can small neighbourhood stores join?
Absolutely. CODE-Bot is specifically designed for local Indian retailers.
Is technical knowledge required?
No. CODE-Bot is designed to be simple and easy to operate.
Can product prices be updated?
Yes. Retailers can modify pricing anytime.
Can customers order multiple products together?
Yes. Customers can place single or multiple-item orders easily.
Does CODE-Bot provide delivery?
The retailer manages delivery directly or through their preferred delivery mechanism.